Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Luckywave, we believe gambling should only ever be viewed as entertainment – similar to going to the cinema or playing sports. It should never be considered a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never use gambling as a means to recover losses or generate income.
Age Verification
Gambling is strictly for adults only. In the UK, you must be at least 18 years of age to participate in any gambling activities on Luckywave. We take age verification seriously and retain the right to request proof of identity at any time. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these warning signs in yourself or someone you know, please seek help immediately:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing the amount of time or money spent gambling from family or friends
- Loss of Control: Being unable to stick to predetermined betting or time limits
- Neglecting Responsibilities: Prioritising gambling over work, school, family, or personal obligations
- Gambling with Borrowed Money: Using credit, loans, or money meant for essential bills
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Stakes: Needing to bet more money to achieve the same level of excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or stop gambling
- Relationship Strain: Experiencing conflict with family or friends due to gambling habits
- Physical Symptoms: Experiencing sleep problems, headaches, or stress-related health issues
Self-Help Tools & Safer Gambling Features
Luckywave provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive periodic reminders during play sessions showing how long you've been gambling and how much you've spent
- Time-Out: Take a voluntary break from gambling for a set period (hours, days, or weeks) without closing your account
- Self-Exclusion: Temporarily or permanently close your account and exclude yourself from all Luckywave services
You can access these tools through your account settings at any time. We encourage you to use them proactively to maintain safe and enjoyable gambling habits.
Support Organisations & Helplines
If you're struggling with gambling, professional support is available and completely confidential. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free counselling and support for problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Peer-support meetings and fellowship
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for problem gambling
Need Help? Take Action Today
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support – problem gambling is a recognised condition, and professional help is available and effective.
Your wellbeing is our priority. Contact one of the organisations listed above, speak to a trusted friend or family member, or contact your GP for guidance. Remember: it's never too late to get help.